Troubleshooting your Account

How to fix some of the most common queries.

7 articles in this collection
Written by Andrew Cookson, Camelia Chendea, and Steven Redmayne

Closing account

How to close your Telleroo account

Written by Camelia Chendea
Updated over a week ago

You have hit your account limit

And need to increase it.

Written by Steven Redmayne
Updated over a week ago

My payment asks for documents to be uploaded?

Written by Steven Redmayne
Updated over a week ago

My Xero bank feed has disconnected

Why and what to do when your Xero bank feed disconnects

Written by Andrew Cookson
Updated over a week ago

I can't remove a user as they setup integration/connection

What to do when you can't remove a user because they setup an integration

Written by Andrew Cookson
Updated over a week ago

What is a CHAPS payment?

Are you sending CHAPS and should you be?

Written by Andrew Cookson
Updated over a week ago

2 Factor Authentication (2FA)

Keeping your account secure.

Written by Steven Redmayne
Updated over a week ago