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Troubleshooting your Account

Troubleshooting your Account

How to fix some of the most common queries.

Andrew Cookson avatar Camelia Chendea avatar Steven Redmayne avatar
7 articles in this collection
Written by Andrew Cookson, Camelia Chendea, and Steven Redmayne

Closing account

How to close your Telleroo account
Camelia Chendea avatar
Written by Camelia Chendea
Updated over a week ago

You have hit your account limit

And need to increase it.
Steven Redmayne avatar
Written by Steven Redmayne
Updated over a week ago

My payment asks for documents to be uploaded?

Steven Redmayne avatar
Written by Steven Redmayne
Updated over a week ago

My Xero bank feed has disconnected

Why and what to do when your Xero bank feed disconnects
Andrew Cookson avatar
Written by Andrew Cookson
Updated over a week ago

I can't remove a user as they setup integration/connection

What to do when you can't remove a user because they setup an integration
Andrew Cookson avatar
Written by Andrew Cookson
Updated over a week ago

What is a CHAPS payment?

Are you sending CHAPS and should you be?
Andrew Cookson avatar
Written by Andrew Cookson
Updated over a week ago

2 Factor Authentication (2FA)

Keeping your account secure.
Steven Redmayne avatar
Written by Steven Redmayne
Updated over a week ago
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