Employment Hero (Keypay)

Telleroo's automatic integration with Employment Hero

Steven Redmayne avatar
Written by Steven Redmayne
Updated over a week ago

Employment Hero, formerly called Keypay, automatically syncs payroll pay runs into Telleroo under awaiting approval. To set up Employment Hero with Telleroo watch this short video or follow the steps below:

Connecting Employment Hero to Telleroo

You can connect with Telleroo by following these steps:

  1. In Employment Hero, go to Payroll settings -> Business Management > Integrations.

  2. Click on 'Telleroo' and select 'Add'.

  3. Click 'Connect to Telleroo'

  4. You will be redirected to our login page where you need to log in using your Telleroo email and password.

  5. You will then be redirected back to the Payment Settings page where your Telleroo details will be populated. If your Telleroo account has more than one business or bank account, you will need to select which business/bank account you would like to connect payroll to.


Exporting your payment file

Once you have connected your Employment Hero account to Telleroo, you will need to ensure you have your employee details set up, including valid bank details and salary/wages for every employee. You can then export a payment file by following these steps:

  • Click on “Pay Runs”.

  • Click on “New pay run”, select the “Pay schedule” enter the “Pay period ending” and “Date pay run will be paid” and click on “Create". For more information on how to create a pay run please see here.

  • Check the pay run details and click “Finalise Pay Run”.

  • Click on “Send Payment File” and select “Send Payment File".


When you click on Send Payment file you will see the below:


If any of the employees have their wages paid into multiple bank accounts, each bank account will be treated as a separate payee. You can click on the back button to return to the payment summary.

When you are happy with all of the payment details you need to:

  • Click on the “Validate payment” button to send the payment file to Telleroo for validation.

  • Once the file is validated, you will see a message that informs you, "Payment file has been approved by Telleroo. Please click 'Confirm payment' to send the file."

Please note:

You will only be able to set up payroll if you have the "Create Pay Runs" permission in Telleroo.

If there are any validations that need to be rectified, you have two options:

  • you can open the employee/s record and fix the problem then re-validate the payment file.

  • you can remove the affected employee/s from the pay run and process them in a separate pay run.

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