Awaiting Review is an optional status you can turn on in your account. This is an internal review stage where a team member needs to sign off on the pay run before it goes out for client approval. The Reviewers you've designated in your account are automatically emailed to check and sign off on the payments.
How to turn on the internal review stage
All you need to do is assign team members as Reviewers within your client's Telleroo account.
Select the client from the dropdown.
Go to Settings and Reviewers.
Select the team members you want to be Reviewers and click Save. Once you have assigned at least one Reviewer, pay runs will now include the Awaiting Review status.
How to review a pay run
As a Reviewer, you will receive email notifications when pay runs require your review. Click Review in Telleroo to open the pay run in your browser.
You can view all pay runs at Awaiting Review in Telleroo. Select the client from the dropdown and go to Pay runs. You can filter by Awaiting Review.
After you have completed your checks, you can click Mark as reviewed to confirm the entire pay run. Telleroo will then send the pay run out for client approval.
Under More actions, you can also mark the pay run as reviewed, reject the pay run, reschedule the pay run and export it to a file.
You can also reject individual payments within the run. Select the payment(s) and you'll see the button Reject selected.
How to turn off the internal review stage
If you want to disable the Awaiting Review stage for pay runs, follow these steps:
Ensure that all existing pay runs in the Awaiting Review stage are reviewed by the designated reviewers. You can't turn off this feature if there are any pay runs still awaiting review.
Whilst in the client account, go to Settings and then Reviewers. Deselect all team members currently assigned as Reviewers and click Save.
Once there are no users assigned and no outstanding pay runs in Awaiting Review, this stage will be disabled.