Pay runs in Telleroo all follow the same 5 statuses. These statuses let you know what actions need to happen next. We recommend watching the video below as these are the bases of Telleroo.
Awaiting approval - The pay run has been created and is awaiting approval. This action does not require you to have any balance.
Scheduled - The pay run has been approved but the date you want the payments to be released has not be reached. This action does not require you to have any balance.
Awaiting funds - The pay run has been approved and scheduled date reached. The balance on your account means that some or all of the payments couldn't be sent. These payments are now in a queued state and will send once funds are added to Telleroo.
Sending - The pay run is sending. As our payments are all sent on the faster payment system they generally move to paid within 10-20 seconds.
Paid - The pay run has now been successfully sent and the payees will now have the funds in their bank account.