Add an extra layer of authorisation to pay runs using Dual Approval. This allows for two members to jointly approve the pay run before it is processed. Dual approval applies to both GBP & international payments.

Here's how you can:

Please note: You need to be an Admin to enable Dual Approval and edit User Roles. Find more information on User Roles here.

Please note: You need to have two existing users (one an Approver, one a Dual Approver) before you can enable Dual Approval. One person cannot be responsible for both approval stages. If you do not have these users set up, head to Assign new users within this article first for guidance.

Within your Telleroo account, select a company from the drop-down. Then click 'Settings' on the navigation menu.

Click 'Approvals' on the sub-menu. You can now 'Enable Dual Approval' by clicking the accompanying toggle (this will highlight blue when active). Press Save.

As shown above, here you can assign existing users as Dual Approvers. Simply select the desired users via the check boxes and press Save. Users will only appear if they have an existing Approver role.

Please note: If you are connected to a partner in Telleroo (Accountant, Bookkeeper, Payroll Manager or otherwise) they will be able to view this page, and see the users that have been assigned as Dual Approvers. However, they cannot edit any of the settings.

You can also assign Dual Approvers by editing user profiles directly (as shown below).

When adding a new user to Telleroo, you can assign roles to give them specific permissions. To add someone as a Dual Approver, you need to have both 'Approve Pay runs' and 'Dual Approver' selected. Press Save.

You will need at least two users, one assigned as an Approver and the other assigned as a Dual Approver. Here's how it works:

For international pay runs, the exchange rate is only secured when the Dual Approver marks the pay run as approved.

Only once a pay run has been approved at both stages will payments be sent.

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