To approve a pay run in Telleroo, you must be an Approver. Click here for more about assigning roles to team members.
View pay runs awaiting your approval
You will receive an email when your team or accountant suggests a pay run for your approval. Start by clicking Approve in Telleroo to view in Telleroo.
Need to approve multiple pay runs? Visit Pay runs and filter by the Status Awaiting Approval. This will show all pay runs that have are currently waiting for you to approve.
How to approve GBP pay runs in Telleroo
You can approve all payments using Approve pay run.
You can also approve and cancel individual payments within the run. Select the payments you'd like to make changes to, click the transactions button. This will show the number of payments you have selected. For example, 2 transactions. Then you can click Approve transactions or Cancel transactions.
Under More actions you can approve the pay run, cancel the entire pay run, reschedule it to send on another date, and export the pay run to a file.
For pay runs created using Xero Bills or QuickBooks Bills connections, you can also view the invoice associated to the payment.
When you approve the pay run, you will need to enter your two-factor authentication code and click Verify.
Once approved, Telleroo automatically moves your pay run to the next status. This status will vary depending on your pay run setup:
Sending: If the pay run was selected for immediate processing.
Scheduled: If the pay run was selected to send on a future date.
Awaiting Dual Approval: If you have chosen to turn on dual approval for your account. Dual Approval requires a second person to approve the pay run.
No need to update your team or accountant, Telleroo will send them an email to let them know you have approved the pay run.
How to approve international pay runs in Telleroo
You can approve all payments using Convert & Send.
You can also approve and cancel individual payments within the run. Select the payments you'd like to make changes to, click the transactions button. This will show the number of payments you have selected. For example, 2 transactions. Then you can click Approve transactions or Cancel transactions.
Under More actions you can approve the pay run, cancel the entire pay run, and export the pay run to a file.
For international pay runs created using Xero Bills or QuickBooks Bills connections, you can also view the invoice associated to the payment.
When you approve the pay run, you will need to enter your two-factor authentication code and click Verify.
Once approved, Telleroo automatically moves your pay run to Sending. No need to update your team or accountant, Telleroo will send them an email to let them know you have approved the pay run.
Unless you have chosen to turn on dual approval for your account. Dual Approval requires a second person to approve the pay run and the pay run will move to Awaiting Dual Approval.
If you approve payments at different times within the international pay run, the rate you see at the top will be the live rate until all payments are sent (or cancelled) at which point you will see a blended average across all of the payments in the pay run.
As always you can see the exacts of every payment via the transaction receipt in the transactions section.
Approving without sufficient funds in your account
If there are not enough funds in your account to cover the pay run, payments will not be sent. The pay run will have the status Awaiting funds and you will be notified via email to top-up your Telleroo account.